Tikona — Unnecessary billing even after disconnection. | |||||
My user id :[protected] i got a bill after disconnection of my tikona connection stating that penalty of rs:1500/- for MODEM . But i have surrendered my modem and i have sent the photo copy of CPM REMOVAL LETTER as directed by tikona customer care executive . Even after sending the photocopy of cpe removal letter more than 10 times you havent updated the details and repeatedly calling me to pay bills . I dont want you to repeat this kind of behaviour towards customers . kindly check my bill, bearing bill number : B[protected] stating charges of Rs/-1500 for modem . Im not liable to pay this bill as i have surrendered the MODEM and also i have sent a photocopy to [protected]@tikona.in as the customercare executive asked me for a proof of surrendering the modem .. Update the details of my account . Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 19, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care