[Resolved] Tikona — Unnecessary legal complaint from tikona | |||||
Hi, I have been using Tikona Broadband services and my USER ID : [protected].Since the end of July 2015 there was no connection and when I called customer care, they said they have issues with association and they are moving outside it will take 10 days to get the connection. I asked them to disconnect the connection and cleared all the dues till date by cheque. Again I called them and informed about the disconnection, I started to get frequent calls on payment I told about non availability of connection and closure status along with the payment details. Again in the month of October I called their services and ask about confirmation of closure. On 18th November I got a legal notice for payment 2143.They are asking for a payment for which there was no service. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Menon,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 2, 143.46/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 2, 143.46/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 09, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care