Tikona — Unstable internet speed, not delivering the speed that was promised | |||
I am a user of Tikona ISP since past many years. My user id is [protected] My plan is retail 4 MBPS. I am experiencing the issue o[censored]NSTABLE INTERNET SPEED and REDUCED SPEED since last two years. I have mentioned this to the customer care many times but they keep on saying the problem will get resolved but it never does. I pay around 750 to 850 bucks every month and still get this crappy service from this ISP. I am considering changing of ISP if my complaint does not get resolved very soon. Thank-you Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Butkar,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 11, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care