[Resolved]  Tikona — unstable slow speed internet connection (tikona id: [protected])

Address:	641035
Website:	www.tikona.in

Sir/ madam,

I have subscribed for tikona's unlimited 6mbps connection (Tikona id: [protected]) on 5/11/2017 by paying 3 months subscription amount in advance (Rs.2651/-), their marketing people gave assurance that reliable internat service will be provided at all cost.

Within 10 days of normal usage, the internet speed had fallen to 0.5mbps, which made impossible for us to access internet. I registered complaint on 11/11/2017 regarding the same, and since then till today nothing has been resolved permanently and i face the same issue everyday.

The technical people just ignorantly answer that they are working towards the issue, yet since weeks, nothing has progressed.

I am now totally messed up and feel awful for choosing one of the worst ever isp in the country that has zero customer responsibility & zero internet infrastructure to provide consistent and stable internet connection.

I am done with this tikona connection and i seek immediate disconnection from your terrible internet connection and refund of my subscription amount paid to you back into my bank account. Account details have already been mailed to [protected]@tikona.in

With regrets,
S. Govarrdhangiri /[protected]
Coimbatore - 641035
Tikona id: [protected]