Tikona — User id[protected] activation not done

Tikona — User id[protected] activation not done

M Mahivarma

Respected team, My user id is [protected]. I am writing from my registered email address. Since 25th september, i am trying to call at your toll free number i am not able to reach any customer service executive. I was waiting for response via email but haven’t received any. I have received this [protected] number via sms but this number always gets busy whenever i called. I tried calling person woh came for installation but in spite of so many calls and sms no answer. I want to know when will wifi get activated. It’s been 5 days now there is no sign of activation of wifi. I have made complete payment then may i know what’s going on. I need wifi in urgent basis. Kindly do the needful and get it activated now. Was this information helpful? No (0) Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Oct 01, 2020 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution. Regards, Tikona Care. Oct 01, 2020 Updated by Mahivarma Dear Tikona, I think you haven’t checked your email box and call centre complaints. You better check and then ask to write to tikona forum. It’s of no use no help on call centre no reply towards emails
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Comments

Mahivarma

I have emailed all details what else is required. Every day I call 20 times at your customer care number, people at ur call centre just know how to disconnect the call. They do know how to resolve issue.

Mahivarma

I am not able to login to your forum my user I’d [protected]. Kindly get the same activated immediately no one calls neither get any response on call or emails