Tikona — Utter mental harassment!

Address:New Delhi, Delhi, 110060
Website:Tikona.in

Hi everyone, I was going through the list of complaints against Tikona, and it seems that there are dozens only in the last one week! It amazes me how a fraudster company like this can go on despite so many people complaining about their ways! Mine is the same case. Disconnected in May because of their extremely poor service to repair the connection. They kept on sending me mails and text messages about 'unpaid bills' for the following months. I even PAID an amount for one FULL MONTH just to get rid of them. But they never stopped. They asked for another 1500, maybe for the router that nobody came to retrieve despite my several mails to them asking them to do so. and the worst happened this morning. I get a very humiliating call from a lawyer, Rahul Khanna, telling me that Tikona wants to initiate legal proceedings against me. I at least have half a dozen e-mails that i sent to them which have gone unanswered. I believe there is no stopping these scamsters, and the best way out of this would be by approaching the TELECOM DISPUTES SETTLEMENT & APPELLATE TRIBUNAL (TDSAT) as a group of consumers. So please COMMENT BELOW IF YOU WANT YOUR NAME TO BE COUNTED IN. Enough is enough, Tikona!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Shikhar,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC3174 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Shikhar,

This is a gentle reminder to follow-up on your concern listed on Oct 22, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC3174 in the subject line.

Regards,
Tikona Care
Dear Shikhar,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Dear Shikhar,

Greetings from Tikona.

Please be assured that your concern listed Oct 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Chauhan,

Greetings from Tikona.

With regards to your concern, we confirm your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 580.74/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
I am not interested in contacting you. Please give me a break-down of this amount and why do I have to pay this? I already paid Rs. 1500 for the month of May during which I did not even use your internet just to get rid of you guys. What is this amount for now?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information