Tikona — very bad after sale service, no customer support facility

Address:Lucknow, Uttar Pradesh

I am a new user for Tikona installed before 2 days. After so much request for installation i agreed for the connection and was assured for the good service in case of any problem. But in Two days i have to call for customer support 3 times, once they disconnected the line, and unable to solve the problem. No service person visited my place. thanks to airtel that i does not disconnected the line. CA Chandan Mittal [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Chandan,

Greetings from Tikona.

Please be assured that your concern listed Nov 3, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Mittal,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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