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Tikona Digital Networks

[Resolved]  Tikona — Very bad customer service

Every time I call the toll free number it says it's busy.i request for payment pickup and comes after my due date and bills me an extra 100 rupees for paying late. And the company promised me that they will set up my router for free, but didn't do that fit six months. After 6 months, their technician brings a person to set up the router and charged me six hundred rupees.i want full cashback of 7 hundred rupees or else I am gonna file a case against the company
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Aug 5, 2021
Complaint marked as Resolved 
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Comments

Dear Gowtham,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0609 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Gowtham,

Greetings from Tikona.

Please be assured that your concern listed June 7, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Reply
Dear Mr. Sathyan,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Reply

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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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