Comments
Dear Mr. Solanki,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
I also received bad response from tikona see my complaint.
Sir,
I have taken the internet connection from tikona while my stay in delhi for two months they have scheme to pay two months advance rent and opt to disconnect after two months without any charges.
I requested tikona after 2 months for disconnection and they took subsequent one month for disconnection after doing 20 to 30 correspondence over email and series of 30 approx calls with customer care (with holding/queue time of 30 min each call). There customer service was very poor and not upto mark. No doubt there technical staff is very good and cooperative but due to lack of customer care services things are delay and no information about accounts.
There customer readdress fourm sent me wrong information about final settlement they put device and other amount, where as Tikona device was already collected and no internet usage after proposed two months. I requested the written receipt of device and no usage internet letter they refused.
Me and my Father were mentally harassed by the services of tikona. We would advice to public not to go for tikona services.
I am receiving threatening calls from these number like ([protected], [protected], [protected], [protected], [protected]) these people are fighting and harassing due to non payment of bill. They are telling they are calling from court (they are disrespecting courts by doing fake calls) . The are also harassing and threatening my father who is in old age.
My Account Tikona A/C [protected] (Delhi).
We are law abiding citizen and respect law. We are expecting protection from harrassment and threatening call by tikona.
I would like consumer court look into the issue and resolve.
Thanks
Sir,
I have taken the internet connection from tikona while my stay in delhi for two months they have scheme to pay two months advance rent and opt to disconnect after two months without any charges.
I requested tikona after 2 months for disconnection and they took subsequent one month for disconnection after doing 20 to 30 correspondence over email and series of 30 approx calls with customer care (with holding/queue time of 30 min each call). There customer service was very poor and not upto mark. No doubt there technical staff is very good and cooperative but due to lack of customer care services things are delay and no information about accounts.
There customer readdress fourm sent me wrong information about final settlement they put device and other amount, where as Tikona device was already collected and no internet usage after proposed two months. I requested the written receipt of device and no usage internet letter they refused.
Me and my Father were mentally harassed by the services of tikona. We would advice to public not to go for tikona services.
I am receiving threatening calls from these number like ([protected], [protected], [protected], [protected], [protected]) these people are fighting and harassing due to non payment of bill. They are telling they are calling from court (they are disrespecting courts by doing fake calls) . The are also harassing and threatening my father who is in old age.
My Account Tikona A/C [protected] (Delhi).
We are law abiding citizen and respect law. We are expecting protection from harrassment and threatening call by tikona.
I would like consumer court look into the issue and resolve.
Thanks
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Feb 20, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care