[Resolved] Tikona — Very Bad service

Hirak Ratan

from Pune, Maharashtra

Address:	411060
Website:	Tikona Digital Networks

This is the most pathetic service we have faced with tikona.
My service account no : is [protected].
I have been with tikona for 2yrs and we never got a good service, ,
I called the customer care on 20/02/2017 spoke to them for 30 mins just to convince that i want to cancel the connection.."THEY ARE SO SO STUBBORN to take the connection request ..
I have never ever faced such pathetic service, I spoke to 2 girls Preety and Kathija Syed both were not ready to take my cancellation request ..me as a customer at the end need to begg to take the request down..but they stil didn take it ..i want to put a serious complain about tikona as they are harassing the customers so much...they dont listen to customers at all..and they just dont want to take down my cancellation request as well...

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Mar 27, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Tikona Digital Networks Customer Care's response Dear Ms. Mukherjee,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care