[Resolved]  Tikona — Very bad service for last one month, asking for a refund

Address:Mumbai City, Maharashtra
Website:www.tikona.in

My user I'd is [protected] and its been more than a month everyday i am facing problem either in connectivity or in speed. A lot of times rather most of the time there is no connectivity. I am calling Tikona Customer care almost everyday and everyday they make some excuse either some backend problem or something like this. Since one month they are saying the same thing i.e. it will be resolved in 24 hrs. and will not happen ever again.

I am fed up with your internet service. I am running losses because of your internet as i am dependent on your internet. I am calling everyday to you and I don't have that much time to call you everyday.

Even sometimes you people disconnect the call when i ask you for a solution.

After 10 PM nobody picks up the call.

I am very dissatisfied with your service and would ask you to refund my money.

And i will never ever suggest anyone to use Tikona its a waste of money and time.

Most of the time there will be no connectivity and the rest of the time there will be no speed.

Very bad service. the worst service i have ever experienced in my life.

Refund my money and take away your useless stuffs.
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Yes the customer support is hopeless. This guys should be sued. Even I m facing the same issue . user ID [protected].
Dear Sherlok,

Greetings from Tikona.

Please be assured that your concern listed Apr 15, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Even I am facing the same problem. It has been more than two months now.

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Dear Mr. Singh,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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