Tikona — Very poor connectivity and bad customer service | |||
Hi, I have been facing issues with my broadband connection for past 20 days and have made nearly 10 complaints regarding the issue. But none of them have been handled and the issue is not resolved. I have never seen a bad service with any other ISPs so far. Even after so many complaints made its really a shame that they never took a step to reolve the issue but sent the monthly bill on time. I will never suggest Tikona to even my worst enemies. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on June 03, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0160 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on June 03, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0160 in the subject line.
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0160 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care