[Resolved]  Tikona — Very poor network

Address:Bangalore, Karnataka, 560029

Dear sir / madam

With reference to the above subject my internet connection is gone tooo slow (64kb to 128kb) from past 5 days.

User id : [protected]

I have taken a tariff plan of 6 mbps @ rent 632/- rupees free usage of 30 gb post which 1 mbps speed unlimited. I have used less than 10 gb in the current month.

My id [protected]

I have tried to call customer care but there no response from there end.

Requesting you to kindly resolve the problem at the earliest, if not please disconnect the broadband connection and confirm the same asap.

Thanks
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May 15, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
Verified Support
Apr 13, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

I am a harassed customer by Tikona Digital Networks . I am getting thread calls per day from Tikona Digital Networks for recovery of their fake bill of 1033/- rupies. Its a system run by Tikona Fraud to harass common people economically and mentally. I had already send mail for disconnection services.
Tikona Digital Networks Customer Care's response, Apr 13, 2017
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care
Tikona Digital Networks Customer Care's response, Apr 15, 2017
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care
Tikona Digital Networks Customer Care's response, Apr 16, 2017
Verified Support
Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care

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