Tikona — very worst connection and very worst customer service

Address:Chennai, Tamil Nadu

I am using tikona for the past 8months. initially it was fine but for the past 3 months the connection is very slow. not able to do even a single task using the net connection. i have raised many complaints and whenever i raise, they will send an engineer. just for resolving in time they will increase the bandwidth or does something and the connection will be fine for few days then again the problem will start. very worst connection another thing is they make us to wait for more than 10min in customer service number. very worst customer service i have ever seen Once an engineer who attempted my problem told me that they have issued more number of connection than the capacity in my area which troubles all the customers now. This clearly shows that they concentrate on money and doesnt care about customer experience. so pls dont take tikona connection very very worst connection service. never go for tikona pls my tikona user id [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Muthu,

Greetings from Tikona.

Please be assured that your concern listed May 22, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert at the earliest.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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