Tikona — Victim of Fraud business and cheating customers: cust. ID: [protected]

Address:

Bangalore, Karnataka

I regret delaying this complaint. But it is still not so late. I had given disconnection request of TIKONA services on Feb 20th 2015. They said every 15th of the month bill is generated and said on pro-rata basis they will send me final settlement mail. I got a mail after a week stating My final settlement amount for 5 days is Rs.389. I had taken monthly plan of 799. So for 5 days usage it comes to almost half of the bill amount. I sent them reply immediately to [protected]@tikona.in asking for explanation but there was no response. After a week i again sent a reminder mail stating explanation else i wont make the payment for which i got a mail stating their customer executive will contact me which never happened. After 2 months, I suddenly got a threat call from a laywer telling he's going to file case in civil court in Delhi, else make entire payment + legal charges which are refundable. I became a victim of that threat call and in tension made the payment to Tikona. Though initially they had sent me final settlement amount of Rs.389, the so called Lawyer(Mr.Devraj) told me to Pay Rs.2938. After that neither he picks my call, nor tikona customer care. I tried calling their customer care numbers many times. it asks for 10 digit number and when i enter it they say they have noted it and will call back but no one calls. I also sent them mail post this payment but no response. I have all the proofs(mails, payment receipts etc) with dates. I'm going to file a complaint against TIKONA in consumer court of Bangalore. Victims will also hit back hard.