Tikona — Voucher not credited to account

milindbansal

from Bardoli, Gujarat

Address:

Indore, Madhya Pradesh, 452001

Sub id.[protected], the 599 voucher recharged on 22.04.16 has not been credit to my account till date.i had communicated the matter to customer care several time but no respose till date.
I had given 60 gb data with six month validity but before the data got expired, tikona start sending mails and sms that your data has been exhusted, and when i recharged the same has not been credited to my account.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Milind,

Greetings from Tikona.

Please be assured that your concern listed May 21, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. bansal,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care