Tikona — Waiver request

Address:

New Delhi, Delhi

I had taken a new broadband connection on 28th March 2015.My subscriber Id is [protected]. I had paid Rs 2000 for the same. But after that the services went down on 29th March 2015 and even after repeated complaints they have still not sorted out the problem. Till now I am still now getting continuous services at 2 MBPS speed which was subscribed by me. Also after raising a waiver request they have not given me any waiver. Most of the times net was either not working due to some issue from their end. So please help me in getting the refund for Rs. 2500.