[Resolved] Tikona — Want to disconnect Internet connection | |||||
Dear Sir / Madam I am Vikas Aswani from Indore. My Tikona user Id is [protected]. When I got new Tikona internet connection, I was very happy for few days, but after some time I suffered badly. Every day I have to call Tikona customer care, for slow internet, or sometime net was not working up to 3 to 4 days. Every time Tikona team was apologizing and giving excuses that, some problem in tower. I saw this situation and I became very disappointed, and made decision to disconnect my internet connection. Finally I send them request to disconnect on Request Number Creation Date 1-[protected] 30-Oct-2015 1-[protected] 03-Oct-2015 Tikona Team has not taken any action on it. I told Tikona team that I am ready to pay the pending amount but disconnect my internet connection. They have put penalty on my bill and send to me. Please advise me. Regards VIKAS Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Aswani,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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Greetings from Tikona.
Please be assured that your concern listed Nov 01, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care