[Resolved]  Tikona — wanted isp but got isdp (internet de-addiction service provider)

Address:400053
Website:tikona

Resp. Viewers,
I am a customer of tikona with customer id := [protected]. I am fooled by my own instinct or interpretation that tikona is a isp. But it is an internet de-addiction service provider (Idsp) company with big customer care. I am going to tell you all there services pro and cons

Pros-
1. They have internet de-addiction service (Ids) plan ranging from 1month-1year, currently i am on 1920 rs/3 months. (I am de-addicted in 1 & 1/2 month)
2. They will setup a dummy rooftop device and adapter in ur building and flat instantly as you pay them.
3. They have best subversion dept. Who is not going to let addict a chance to identify them as ids. When addict look at the videos of the ceo and cto they just bluffing on digitization and internet tech., that's there corporate plan to keep addict trust.
4. If you want to take revenge from someone give them tikona connection.
5. If you have money to recharge phone and like to talk with customer care guys daily, they r always there.
6. I dont understand people say bluewhale type things r banned, then what tikona is for internet addicts.
7. I[censored] constantly want to look/like at the lights o[censored]r router then tikona is best.
8. I[censored] have money and want to get fooled/cheated/conned then tikona is best other than japanize tel or by some baba's.
9. After reading this if you r thinking that this writer is fool/chutiya, then yes i am bcoz (Firstly i choose tikona) after reading same kind of reviews i also thought what u r thinking. So enjoy the de-addiction program, we going to be on the same boat.
10. Well addicts call for internet issues they says they r resolving, well the word resolve has different meaning for tikona. (Actually i get frightened when some say resolve or - ing, its like 'mitron' of de-monetization for me)
11. They have the nice team of customer service agents who on call going to fool the addict in believing that they r doing great work they r going to promise an addict that in future u r not going to get same trouble, but believe me the future meaning (Next 6-12 hrs if lucky then 2-3 days) is as misleading as isp to isdp.
Well they have experts, one supervisor name dherendra or dhannendra who is going gain ur trust and going to show u result for some time, but its there scheme.
12. (For internet addicts) after reading this i[censored] choose tikona ur must be awarded bravery award and i believe u r made of great mental mantle, further, i[censored] dont get angry and frustrated after there these kind of service, i will bow down in-front o[censored], u r greater than dalai lama for ur mental peace.
13. People if i called this isp fraud or con, that will be the insult or injustice to these great words.
14. I[censored]r boss want to choose isp and u want to teach lesson to ur boss, well... (Give me party first for this advice)

Cons-
1) they have a network which is so complex that i think they r redefining the e=mc^2. I had from day one the internet connectivity issue which they r solving from day one, right now its 1 and 1/2 months and every alternate 1-2 days the network has some kind of issues that they are resolving. I believe reincarnation of next einstein of networking tech. Is going to be from tikona. That the thing people, when u pay money it goes for the next einstein.
I don't understand even the local guys who don't have fancy name such as ceo, cto or engineer they r able to solve the problem once and for all in just 1-2 hrs (Max), and here ur a corporate giant who masquerade as isp.
2) this all thing i am writing on the cellular network bcoz i have a network issue which ur resolving from ages. Well i belong to middle class family and 1920 rs is already a big amount, and addition to that i need to recharge daily for calling ur customer care and cellular data.
3) i am too much frustrated and troubled mentally bcoz after just 15 days i called ur accounts dept. To take one month money and refund the balance to which they said they cant bcoz i am not in a service blackout area, well its very cruel joke, if not as a ceo or cto, but just as a person look at my call records and tell me i[censored] had the same service delivered to u.
4) right now i believe i am scammed bcoz ur tikona and looking at the ceo speech on leadership, u all r professional in scamming people and i don't think either ceo or cto looks at the company customer or tech. But at least be bold to display ur email id in public sphere, so the victim o[censored]r scam can directly contact you and not through this way.
Note my words, law of karma hits everyone it did not spare anyone (Ceo example steve jobs or the employees). Take look at my call records and put ur self at my place and honestly justify it to ur self why u should'nt be called a fraud, con and fake company named tikona and prakash bajpai its head.

(Tikona after reading this i[censored] have any humanity left then please dont try to resolve my issue & just refund me my money, which i know u already looted.
And please don't show me ur crocodile tears by calling me and asking me what kind of problem i have, just look at my records and analyse it and dont try to fake it that ur solved it when ur fix falls apart in just next 24-48 hrs, i[censored] really would have cared i would'nt have written this, so just solve all issues in such a way the i dont need to call u otherwise u all from the top that fella prakash to everyone of tikona u r just a bunch of thugs in blue collar and piece and part of the fraud and scam, which by the way u r going to pay for it through law of karma it going to hit u hard and that day either ur going to pay or ur future generations)

On different note ur ceo email id is not in public sphere but, here is one [protected]@in. Airtel.com
Not o[censored]r ceo but there r news u sold them ur 4g related something to them so just to relieve my frustration i will email them my user experience and i will find another ceo and mail them too.
Like a cycle of your service, am going to start cycle of emailing.
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Nov 19, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Dhanorkar,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 19, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Dhanorkar,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

Well put! I used to have a Tikona 'ISP' and it still give me PTSD when i think about those few months.

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