[Resolved]  Tikona — Waver in Billing due to Service unavailability

Address:

Chennai, Tamil Nadu

Hi Team, I have taken tikona 2 mb/s plan but for the time period of 12 june to 3 july i was not getting proper connection and bandwidth. After talking to customer it was found that there was some issue at tikona tower for which i have to call your customer care to get my resolved. After talking everyday till july 3 to the bunch of tikona and customer care finally somehow issue got resolved by the grace of god. So, after that i raised request for waver for the alomost 15-16 day during which i did not had connection and for which these money leechers have given only Rs 100 waver. So, i request you to please revisit this as i am not satisfied with this waver. I also complained CC for this and they told that they will discuss about this for which they arranged one call but they did not called back. I fear if these type of service you guys are providing to customer then it will become very difficult to continue with tikona connection. I hope to hear soon from you guys on this. Please find below details . Thanks Regards, Nishant Kumar User ID - [protected] Mob - [protected]