Tikona Wibro — didnt get 4mbps speed

Address:Mumbai City, Maharashtra

Here is the complain numbers I have log and the answer from customer care executive's and senior executive is alloys same the issue is resolve on call almost with snap shots I have send to Emil to Mr j.nair and from there also same reply the issue is resolve if the issue is resolve why its again and again rise ? The speed plan of my Internet is 4mbps but its dint get constant even 3 mops its been near 3 and above still I call and they resolve and again in few hours or after 24 hour its same the speed is near about 280 to imp's near about if they says issue is resolve why from last 1 month I am complaining and every time there executive check the connection with there speed test and its been shows 280 or 1385 or near about 2 mops . If they says issue resolve why dint its again rise? They dint have permemnat solution than why they charging me for month just I speak Mr kundan senior executive he reply your on call issue is resolve and check for today . Is token given me daily bases Internet plan? They charge me daily? They charge me monthly and issue is arising after every 2nd day and check with customer care calls every time there executive check speed on call and there is never 4mbps speed I got so? How they answer every time the issue is resolve? Here is complain no: 1) 1-[protected] 2)1/[protected] 3) 1/[protected] 4) 1/[protected]
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0847 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Feb 11, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0847 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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