[Resolved]  Tikona — wifi internet / not providing promised bandwidth even after repeated complaints

Address:

400078

Dear sir,

I been using tikona internet services from tikona infinet private limited since last 3+ months now. They have major issues with their network and not able to provide promised bandwidth as per their plans. I have complaint several times but they have not done anything at all till date.
My plan id is prime_ulq_c5 (40 mbps unlimited) and what i mostly get is 1 to 5 mbps speed and sometimes even i get replies saying my data pack is exhausted when i am using unlimited plan. I shifted to unlimited plan because earlier thy complaint my usage was high and 250 gb 60 mbps plan used to expire in 15 to 20 days. They give answers which don't make any sense.