[Resolved]  Tikona — Withdrawal of case

Address:	Chennai, Tamil Nadu, 600011
Website:	www.tikona.in

Hello,

I am kamalnath (customer id: [protected]) residing at chennai. i informed tikona to terminate my connection since jan 2016 because signal strength was poor and it was not even recommended by their engineers to continue my connection. tikona failed to take my connection off, as well as they started charging every month even without using. so i remained not paying them as well as informed the same to tikona customer care again. on june 16, 2016- i got a demand notice from tikona to pay my outstanding balance 1852 rs.in spite of that, i paid 1452.29 on june 25th 2016 after getting some waiver. finally tikona terminated my connection on july 5th as well as collected devices back. still i received bill from tikona for the month of july and august even after termination.
But today (26th october), i got a call from [protected] stating that they are lawyers and would issue a summon regarding my bill payments and threaten me to pay 800 rs to solve this or appear to court in person. i am really not sure why should i pay this even after i paid outstanding amount.
I request tikona to look in to this issue and close this case immediately.
Also i need noc from you telling that my connection was terminated already, outstanding was paid full and no connection between me & tikona since july 5th 2016.

Thanks.
Kamalnath.