Tikona — Worst connection in chennai

Address:Chennai, Tamil Nadu

This is the worst connection in chennai. this Tikona is doing big scam in Chennai and in many cities . Please ppl trying to take this connection please get aware of this fraud company trying and cheating and cheated many ppl already. I want to put cheating case on this Company CEO (Prakash Babji) they tell different plans 2 4 MBPS speed but finaly you get only 200 to 512 KBPS speed. I m facing this issue from January2015 ...i dont any other broadband in my area ..so i m going with this. but they cheat cheat ...please dont go with TIKONA if you any other option to go with. Thanks, [protected]
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Loknath,

Greetings from Tikona.

Please be assured that your concern listed July 29, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Really!! Will it take years to resolve problem.

I have complaint from January 2015 from ID - [protected].
Please check my screen shots from January to till date sent to your Customer care.
But dint get any sort of help from your team.But bill will be sent in time with full amount and need to pay it.
Else your are torturing calling msqing in all ways you can.
when i call customer care you say Bill dptmt and technical dptmts are different. we will bill automatically you get net or not .

I can say your cheating people doing big scam for money, it will be out one day MR. Prakash Babji enjoy money till then you get cheating ppl.

Thanks - ID [protected]
Really!! Will it take years to resolve problem.

I have complaint from January 2015 from ID - [protected].
Please check my screen shots from January to till date sent to your Customer care.
But dint get any sort of help from your team.But bill will be sent in time with full amount and need to pay it.
Else your are torturing calling msqing in all ways you can.
when i call customer care you say Bill dptmt and technical dptmts are different. we will bill automatically you get net or not .

I can say your cheating people doing big scam for money, it will be out one day MR. Prakash Babji enjoy money till then you get cheating ppl.

Thanks - ID [protected]
Dear Mr. Reddy,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been suspended due to non-payment.

We request you to clear outstanding amount of Rs. 2573.14/- to avoid uninterrupted services.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Hello Mr . Prakash Bajpai

I m using this tikona BB from past 2 years and from Jan-2015 you started cheating with not giving proper speed .

You are proving me 200 to 512 KBPS.

I sent all screen shots of my speed from Jan2015 to till day to your customer care please check.

you can check from Jan2015 how many times i have complained saying that i have not getting proper speed and facing lot of issue.
But no idio** responded or came to my house to check connectivity issue.
each idi** say give time for 8 hours for no use finally.


my plan is 2MBPS with 50Gb limit, but your proving 200 to 512 KBPS speed.
tell me how can i pay bill if i m not satisfied with your service.

you are cheating people without giving proper speed and now you need money .

I ll pay money can you give surety that you ll provide at least 50% of speed you promised according to my plan.

Frustrated Tikona Customer [protected]
Please check out this speed screen shots

Should I pay bill rs 2500 for this speed

your providing speed as shown in picture from jan 2015, i can provide all screen shots if required and as you mentioned i m calling your customer care and raised complains in Tikona. Fouram but Nooooooo use..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information