[Resolved]  Tikona — Worst customer care & service

Address:122003
Website:Www.tikona.in

I'd is [protected]
I have enrolled for your service before a week and I haven't been able to use it since then.

From last 4 days I am calling your customer department and they have been assigning me your service engineers. But sadly none of your service engineer has turned up yet. They are not even receiving my call.

I have been talking to your l1 department from last 2 days. They are assuring me the solution but no one is able to provide one. I have talked to Sandeep (emp ID 4369), Vijay and omkar (4407).. Even they disconnected the call in middle of the conversation twice. You can check it in ur record for your confirmation.

Everyday I am coming home early from office so that you can atleast solve my problem before 6 as your star engineers have important appointments after 6. Still I haven't met with any of your star engineers.

If this is going to continue in future then I ll be very happy to unsubscribe your service.

It's not a threat but this is going to be a big issue for Tikona in coming days.

Hope I ll get revert as soon as possible.


Regards
A very frustrated customer
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dhyey,

Greetings from Tikona.

Please be assured that your concern listed Apr 15, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Chandani,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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