[Resolved] Tikona — Worst Customer Care/Technical Support and service | |||
I have no words to explain service and support from Tikona, Worst is a small word for them... Now what happens with me I applied for BB connection on 29 th March 2015 and same is activated within day, Then it worked fine for 3 days after that problem started and i contact customer care and it takes me 15 minutes to reach technical support and i explained them the problem and they assured me that Engineer will visit to your premises and check ...even i received sms alert that complaint number (1-[protected]) is assigned to our Engineer Mr Promod Kunar having cell number [protected], and i tried myself to contact the engineer but all in vain as this number is incorrect (), I spend hours to contact technical support for resolution again and again but all in vain, now i am totally frustrated with this so i need this connection Terminated and whole of my amount refunded ASAP Total Amount give is :- 2247 User ID :- [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi,
Last Night Engineer visited to my premises and replaced the Recieving-box and then Internet worked fine for 4 hours and then again it starts dropping ...(my bandwidth is 4 Mbps but I am receiving 1-1.5 Mbps at present), so please do something or close my connection and refund me my whole amount.
Last Night Engineer visited to my premises and replaced the Recieving-box and then Internet worked fine for 4 hours and then again it starts dropping ...(my bandwidth is 4 Mbps but I am receiving 1-1.5 Mbps at present), so please do something or close my connection and refund me my whole amount.
Hi,
I have checked same myself and now problem is not coming from last 3 days, So please train your engineer to check issue properly.
I have checked same myself and now problem is not coming from last 3 days, So please train your engineer to check issue properly.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Last Night Engineer visited to my premises and replaced the Recieving-box and then Internet worked fine for 4 hours and then again it starts dropping ...(my bandwidth is 4 Mbps but I am receiving 1-1.5 Mbps at present), so please do something or close my connection and refund me my whole amount.