[Resolved] Tikona — Worst customer service and termination request not processed | |||||
My dear friends, Never ever go with Tikona Connection in your life. They are the worst connection and customer support. I have paid 2000Rs for unused service. I was using the connection for 2 months and i raised the complaints to disconnect the connection. Stupid customer people didn't log the complaint to disconnect the connection. I am getting bill in email every month. I have replied to the email to disconnect the connection. But no response from Tikona. Worst Customer Support. After few months they are taking legal action through court for non used broadband services. I have paid 2000 Rs to stop the legal action. They are sending the bills every month. Customer support is worst and no response. Whenever you called, they will say will call back in 2days. But you won't get any response. So it's my humble request. Don't select Tikona Connection for you internet service. You will get same experience what I have now. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Dear Shafqut,
This is a gentle reminder to follow-up on your concern listed on June 12, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1002 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on June 12, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1002 in the subject line.
Regards,
Tikona Care
Dear Mr. Kumar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
When i got new connection, tikona given me 3 months service but after 1 month i am getting bill and said you discount would be cover next month but every month i paid the service and still didn't provide me 3 months really tikona employees are fraud.
Please guys let me know, how to complain against tikona network coz i have proof his recording...
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1002 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in
Regards,
Tikona Care