[Resolved]  Tikona — Worst Customer Service Senior Desk Executives

Address:	Mumbai City, Maharashtra
Website:	www.tikona.in

I sent a mail on 9/2/2017 for TIKONA disconnectio and they gave me the reference number(1_[protected]) and i removed the connection on that date itself.
Till now they had not sent a single person to get the adapter and cables. Daily i am receiving call.The so called senior desk team is fraud and they give fake promises. I have sent an email with the recorded audio to their email id but till today they have not replied to my mail.

The below mentioned people are keep on calling me everyday and giving mental torture to me.

1.GEETHA
2.VISHAKA
3.NIKITA
4.POORVA
5.POORNIMA(SENIOR DESK)
6.ATUL

I have the recorded audio files of all these people. In each audio file these people promise me that disconnection is done but till date no engineer came to my home to remove these connections and even today they called me and giving mental torture..

Is this is the way your customer care working... very very worst service. On monday i spoke to POORNIMA she said that she is senior most of all and promised me that i will never receive a call. But today i got a call from Mr. Atul (tikona). Are'nt you guys ashamed of yourself. Then why you guys are promising us.

I am going to file a case in consumer court with recorded audio files for giving false statement, if my connection is not removed within 24 hours .

SANTHOSH M (USER ID [protected])