[Resolved] Tikona — Worst internet connection | |||
My user id is [protected] and this is my second connection im getting from tikona, my first connection i used it for 1 year but that whole year im not able to connect with the internet even if it connected once in a blue moon the speed il get is only 10 KBPS to 400 KBPS out of 4MBPS they sed there is a problem in the device what they installed and they never changed it and sed my house is single ground floor so its not getting the connection from the server.then recently 2 months back i shifted my house its 2 floor i decided to take some other connection but a technical person from tikona approached me and sed in this house i can easily get 4 mbps with out any fluctuations as the server is right opposite to my house and also i got 3.5 mbps while getting the connection and after a week the same problem what i got in my first connection im getting right now login page itsef not coming i compained many times they gave the complaint no. but no response from the technical team. one of my complaint no. is 1:[protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Mr. John,
Greetings from Tikona.
With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
i have taken a internet connection from tikona, they have provided me 4mbps speed pack but there is no proper internet connection. it does not connect properly, if it get connected the speed will be 1.5 mbps in real. they promise something but they deliver something. tikona is a cheat broadband. i use to cal the customer care daily for these issues.. they have dialogue saying that " your problem will get solved in 2 to 3 hrs time" i am fed up of hear this ... they dont have the capabilty to provide high speed internet connection. they survive only in the strength of marketing. but they cheat for sure.
Dear Kumar,
Greetings from Tikona.
In order to assist you, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKMY0419 to your case. Request you to write to us on [protected]@tikona.in. with your details and mention the reference number in the subject line.
Regards,
Tikona Care
Greetings from Tikona.
In order to assist you, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKMY0419 to your case. Request you to write to us on [protected]@tikona.in. with your details and mention the reference number in the subject line.
Regards,
Tikona Care
Dear Kumar,
This is a gentle reminder to follow-up on your concern listed on May 6, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY0419 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on May 6, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY0419 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 29, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care