Tikona — Worst internet connection company doing fully fraud by taking advance of rs 1881

Address:Bangalore, Karnataka, 560029

I am Ayan Chakrabortty, I have taken Tikona broadband connection by paying Rs. 1881/-on 6th aug 2015..hardly I have used 6-7 days with pathetic internet connection.
I have raised many complaints..
1-[protected]

1-[protected]

1-[protected]


1-[protected]
No proper action has taken, always gives temporary solutions and says the problem is resolved or will resolve. Will not repeat again.
* I already spoke with Senior executives...
* Even these senior executives also given false promises...
Out of frustration many times I have told them why they are cheating customers and I have told to give my amount return back of Rs.1881/-.
after that this process continues without internet/ sometimes excessively slow internet for few minutes...
they stop answering/avoiding my call I have written several complaints to Mr. Nair for the last 4-5 months..
now they are calling me and demanding/pressuring/torturing me for payment of due amount of Rs.1315.36..
thereby I have also send another mail to them I want compensation earlier of Rs.1881/- + harassment charges rs500/-== total Rs.2381/-

now regularly their muscle person are calling in the name of some advocate from hhese mobile numbers: [protected], [protected], [protected], [protected],[protected], ... and torturing me..

As an innocent customer I seek your help..

With regards
Ayan Chakrabortty
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ayan,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1007 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Ayan,

This is a gentle reminder to follow-up on your concern listed on Mar 08, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1007 in the subject line.

Regards,
Tikona Care
Dear Ayan,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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