[Resolved] Tikona — worst network provider and horrible customer service with no human touch

kuwi1902

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 411060
Website:	www,tikona.in

I am using tikona from past couple of month and have also mentioned there bad services in my previous post bt it seems like they dont care about the same as am facing the same issue top of that every month they keep sending me bills as per there billings cycle, have called multiple of times and spoken with many of there rep, but neither they resolve my issues neither the un install my connection, guys please stay away from tikona, as they are the worst provider.

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Nov 30, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Prashant,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Oct 24, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Prashant,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.