[Resolved]  Tikona — Worst service!

Address:380026

KINDLY READ FULL.

I am facing low connectivity issue since 3 months and i have to call their tech team to repair it every other day but they cant fix it permanently.I have complain count-less time in their tech department still no permanent solution done from their side.

I am tikona customer since 2014 and i have faced very few issue in 2 years and i thought tikona is good broadband provider. But now when i facing issue now i know their real face and how bad are they as every one say.In past even i have recommend tikona to a friend and now i am regretting that decision.

As i am unable to use my service properly i get just so much frustrated and i have to take another internet connection for my work.

Everyone who is looking for new connection please stay away from this.
They are not providing what we paid for.

And i have heard lots of issue at termination time also.

User id : [protected]

I have screenshot each every day when ever i am not able to use their service but still they are not listening .

Here are only few of them.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Patel,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care
Oct 06, 2016
Updated by Poojan Patel
What i just talk to you people on phone and you said we will solve your issue on high priority and they said you no need to terminate account. What is this all 2 side talk?

Kindly respond to this properly.
Verified Support
Oct 28, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Patel,

Greetings from Tikona,

Currently you are able to use services and there is no service issue for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information