[Resolved]  Tikona — Worst Service Ever

Address:Bangalore, Karnataka

User ID: [protected] First of all they have the worst broadband service with the the worst service(technical and customer care). This ID was in name of my friend who left the city, registered in his mail id and number. Even after telling them to change the details of email id and contact number, they never did that. For closing the connection we told them so many times, they never disconnected, saying that registered number is different. But at time of payment they used to call on our number. That time they have our number. Broadband service was horrible. Half of the month were not able to use it properly because of dis-connectivity and slow speed. They used to send their technician lots of time and dont know what they used to do, it never solved any problem. Atlast we shifted to new place, and asked them to dis connect and take their instruments back. Seems they dont care about that also. And they wont refund the money without handing over the instruments. Its been more than 3 months they no body came to take their instruments. And today my another friend got call telling to clear all the dues(After 3 months).
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 18, 2015
Updated by carnage
They are harassing.
Aug 18, 2015
Updated by carnage
Some guy called saying he is calling from consumer court, his number : [protected].Since they never terminated the account even after telling them for so many times. Now they are calling for payment of dues.This guy called and told to pay Rs.4062 and 2500 will be refunded as soon as I will make the payment. After I made the payment I tried to call him but he was not picking up. After I called him from different number, he picked up and said he will send a cheque for that.And now I am sure they will send it in name of my friend who is not in city and in old address. because even after telling them for 100 times they never changed details in their database.These guys are are not doing their work and now it has became harassment.Worst SERVICE..Worst Customer care..Worst MANAGEMENT..THEY ARE HARASSING CUSTOMERS
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Aug 18, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Iqbal,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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