[Resolved]  Tikona — WORST SERVICE EVER. CHEATERS

Address:Bangalore, Karnataka

By considering the comparatively low subscription and data plan charge I had subscribed ##Tikona## Broadband Connection ADBBM4M800 Plan. Within two hours of installation the speed got deteriorated to such low that unable to load a simple html webpage. The latency was around 3500 to 45000ms. Now it's been more than 4 months they were never able to provide me a stable connection. A horrible experience. If one is lucky he may get 1hr of stable connection in a day. In my case most of the time there's no connection. ABOUT COMPLAINTS: 1. I NEED TO LODGE COMPLAINTS THROUGH MAIL AND PHONE EVERYDAY AND THESE SHAMELESS THIEVES WILL GIVE U AND WINDOW OF 2 TO 24 HRS AND NOTHING CHANGES. THEY WILL GIVE YOU DIFFERENT REASONS EVERY TIME YOU CALL THEM. EITHER ROOFTOP DEVICE ISSUE OR / EXTERNAL NETWORK / DHCP SERVER ISSUE AND MORE. NEVER SEEN SUCH SHAMELESS AND WORTHLESS SERVICE PROVIDER. I WISH TO DRAG THEM TO COURT FOR CHEATING ME FOR SUCH LONG AND KARNATAKA GOVT SHOULD TAKE SERIOUS STEPS AGAINST THESE CHEAP COMPANIES. PLEASE DON'T EVER SUBSCRIBE TO TIKONA IF YOU ARE A SERIOUS INTERNET USER. THEY ARE FOCUSED HOW TO CHEAT AND FOOL THEIR CUSTOMERS. THEY HAVE MADE MY LIFE MISERABLE.
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Apr 29, 2015
Updated by bikramsg
The details of subscription:
Subscriber Registration Form number [protected].
Customer Account Number[protected]
Billing Account Number[protected]
USER ID [protected]
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Apr 29, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Gupta,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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