[Resolved]  Tikona — Worst service ever faced from Tikona

Address:	411019
Website:	www.tikona.in

Dear Tikona Team,

Billing Account Number:[protected]
USER ID: [protected]

I had already requested for cancellation of my account on 13th October 2015 and the same has been sent via email and through a phone call to customer care (service request no. 1-[protected]).

I have paid the dues applicable for the month as well, well in time (this includes 15 days of no-use). You can also verify that all the bills were paid on time before dues dates.
After that also, I was continuously receiving bill even no-use. To take necessary action I have sent many mail to Tikona.[protected]@tikona.in; [protected]@tikona.in for disconnect my connection & register complaint in consumer forum (https://www.consumercomplaints.in) on 12th Dec 2015.
After so many follow-ups the Tikona representative took the equipment provided on 1st May 2016 which confirmed my termination in written.

I got a call from Priya Agarwal (Halai & Co. Advocates) on 15th June 2016 and pressurized me to pay 674.07 Rupees. She was reluctant to listen to any of my points.
I have received a notice dated on 31st May 2016 from them & written “You are requested to make immediate payment of Rs. 674.07 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings”.

Please resolve this issue immediately.
I have all the records and paper bills to confirm there is no payment due. In real Tikona owes my refund.
I want a justification for this matter and I will not be letting Tikona have it easy this time.

Regards,
Raviraj Gehlot