Tikona — Worst Service Ever. False Billing

Address:Pune, Maharashtra

Dear Tikona, I have sent multiple emails to resolve my false billing which you guys never solved. Then I have already sent 3 emails in June to close my account but till date you guys are not able to close my account and keep calling me 10 times a day for bill payment. I have made it clear that I am not going to pay anything till you correct my billing and close my account. I don't know how shameless you guys are? In last 20 day you didn't resolved the false billing issue and since 10 days when I placed a request to close my account, no updates on that as well. At the same time you guys are calling me 10 times a day like beggars to make payment. Let me clear you that I am not going to make any payment till my issue is resolved. Billing Acc No:[protected] User Id: [protected] - Akash
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Akash,

Greetings from Tikona.

Please be assured that your concern listed Jun 09, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mrs. Singh,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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