Tikona — Worst service in chennai (Broadway)

Mohammed ashad

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 600001
Website:	Www.tikona.in

Tikona is very good but their service in chennai ( braodway ) is worst ! Every week twice the whole area faces the problem. No internet access it shows twice in a week ! No reply to our emails and lines are busy, and this it has crossed all the limits. It is not working from past 5 days in our area alone where other areas it is working perfectly ! We all together have given complaint to change the server / tower which eva is in muthunaichek street! Just relocating the tower is not a big deal for them! So in behalf of whole area i humbly request you to refund our money or give us carry forward option for this month alone You better understand us or we better know how to deal with this!!!

Was this information helpful?

No (0)

Yes (0)

Dec 04, 2015

Updated by Mohammed ashad Tikona — Worst service in chennai ( broadway )

1 Review
Mo Mohammed ashad on Dec 4, 2015
Add a Comment
Mark as Resolved
Tikona is very good but their service in chennai ( braodway ) is worst ! Every week twice the whole area faces the problem. No internet access it shows twice in a week ! No reply to our emails and lines are busy, and this time it has crossed all the limits. It is not working from past 5 days in our area alone where other areas it is working perfectly ! Mainly i am not satisfied coz i tuk this connection this monthly oly where i have not used for 25 days properly, my 10gb is remaining becoz of their tower issue? So is it my mistake? Its totally my loss ! We all together have given complaint to change the server / tower which eva is in muthunaichek street! Just relocating the tower is not a big deal for them! So in behalf of whole area i humbly request you to refund our money or give us carry forward option for this month alone You better understand us or we better know how to deal with this!!!

Related Tikona Digital Networks reviews

View all 5783 Tikona Digital Networks Reviews

Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Asad,

Greetings from Tikona.

We have no# your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0572 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ashad,

This is a gentle reminder to follow-up on your concern listed on Dec 4, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE0572 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ashad,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care