[Resolved] Tikona — worst service provider | |||
One of the most unreliable and worst ISP. Within a month and half I have registered (1-[protected], 1-[protected], 1-[protected], 1-[protected]) complains along with many others which were unrecorded because their was issue in their system (actual term they use is portal is not working). I was almost not able to book my tatkal tickets thrice due to which mainly I have taken the connection because of non functioning of internet at that time. Always when I do book the complain they do assign an engineer for that and when they come the internet starts working. I generally do use internet in morning, night or on weekends and there is top most priority that it stops working on these timings. If internet is working in night it will not work in morning and in night it again connects and on weekends same scenario from 24 hrs it will work for 14 hrs that too in night when I will not be using it. This is one of my multiple mails to tikona for these kind of technical issues but this time I am not going to continue with them also I will be raising this to next level in social media and other platforms. Was this information helpful? | |||
Aug 23, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 24, 2016 Tikona Digital Networks Customer Care's response Dear Ashish, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU2529 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Jun 27, 2016 Tikona Digital Networks Customer Care's response Dear Ashish, This is a gentle reminder to follow-up on your concern listed on June 23, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU2529 in the subject line. Regards, Tikona Care Verified Support Jun 28, 2016 Tikona Digital Networks Customer Care's response Dear Ashish, Gentle reminder # 2 We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||
Add a Comment | |||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment