Tikona — Worst servicing, charging bills without consuming internet data | |||||
From past 8 months i was facing problem with tikona digital network, i called them many times on there costumer care nos every time they replied me that yes we are having back end issue in your connection and will solve the problem within 24 hours. this same thing i had tolerated for 4-5 months they had gave me there engineer's visit 2-3 times but that is of no use connection was still not working then i started call them for disconnection of my services till that time i had paid my all 4-5 months bills without using of there services apart of that i had send them my request of disconnection via mail also but every time there officers tried to make me fool by there senseless offers, when they are unable to solve a little back end issue from there side in 4 months time what ells i accept from them. i continuously following them for my disconnection but they continuously send me the bills of every months while my complaints are still at there pleases .after watching all this nonsense and requesting for disconnection more than 5 months i stopped paying them and i did not turned there device switched on for 3 months and still the bill of my plane came to me without using and few days ago i had received a call of an lawyer from tikona for some legal action against me so please help me in this matter... Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Pankaj,
This is a gentle reminder to follow-up on your concern listed on Mar 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR3557 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR3557 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR3557 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care