[Resolved]  Tikona — wrong Bill amount, and Harassment through phone call

Address:Chennai, Tamil Nadu

My user id is [protected].I raised a disconnection request on 17th of june. Sent a remainder mail on 20th june. Got a call from admin team asking for reason on june 22, 2014 14:57 hrs. He asked me to give one chance to provide one time resolution and assured technical person will come within 24 hrs.Nobody turned up, so i sent one more mail on 26th of june.they raised it as new complaint, over phone call and mail followed up with them till july 4, 2014. It got disconnected finally on july 14. I called customer care and asked for waiver since they closed my complaint without my concern and i didnt use except last 4 days before disconnection and they took new request each time.when i ask waive for old bill they added next month bill along with this. Bill no is B[protected] got a final bill as 2339 that includes((From15-Jul-2014 to 14-Aug-2014 ). disconnection happened on 14th july, . Though i got pop mesage saying connection got disconncted on jul14 th which i confirmed with them over call, they sent termination mail on july 16. customer care didnt provide solution and now got 2 demand notices. Am getting calls saying thy are calling from delhi court.. i dont have intention to default this bill. check my usage provide proper waive for the bill from jun16-jul15 and remove jul16-aug15 bill. If i get a call again will put case on consumer court. I have all the mail and bills. When you reply for this do mention the reasons instead of asking for contact no. Let whole world get to know about you.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Mani,

Greetings from Tikona,

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that the full & final calculation of your account is in process.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information