[Resolved]  Tikona — wrong billing after disconnection. harassment by advocates on call with notices.

I took 3 months plan with single time payment at the begining. After 2 months i got
A bill summing rs 373 in march 2016, i complained about the same to customer care to correct the bill & i was assured that it is not on me as i have paid the full amount at the start.

After 3 months i called customer care to disconnect the service and take the antenna and wire back.
They said the service is disconnected and they have a policy of not taking the antenna back, and asked me to keep it.

After disconnection i was continuously having calls from support team to reuse the plan at the new place i was going to, but i refused.

Then i asked again to disconnect the plan and i was told that if you are not using the service it will not be charged. I was having doubt on tikona, so i removed the antenna from roof myself. The same month i vacated the accomodation as i shifted to new place.

From the time they are constantly sending me wrong bills and threat calls. I complained so many times but no one replies and keep asking more time to resolve the issue. But every 2nd month i am receiving call from they so called advocate from high court who will torture and harash
Its been 3 years of torture now.
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Mar 29, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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