[Resolved]  Tikona — Wrong charges on Billing and false services

Address:	Thane, Maharashtra, 400607
Website:	www.tikona.in

My Tikona User ID is [protected]. I was not happy with the service earlier and restricted 2 Logins, hence had called up Tikona in April 2016 to disconnect. For this reason, they asked me to opt for multiple login connections by changing the router and I was asked to order a new router the amount for which would be refunded entirely (INR 1080). But they refunded only partial amount (INR 600) and hence I ordered to disconnect the service.

Still I was receiving mails to make the due Payment of INR 149.6 by end of May and this amount has suddenly increased to INR 823 now at the end of October inspite of the fact that I had ordered for disconnection and need to receive refund back from the company. Instead, Tikona has sent me a legal notice now asking for making the complete payment within the next 7 days and they have been harassing my family to make the payments.

Request you to kindly look at this matter on urgent basis.

Regards,
Rohit Somani