[Resolved] Tikona — wrongful does being sought from me

Dean Faria

from Bengaluru, Karnataka

Address:

Thane, Maharashtra, 400607

Please note as per my official correspondence e-mail the attached are the mails received.

Last bill amount due - the payment was cleared by me on 21/12/2016 amounted as below

Ban :
[protected]
Payment amount (Rs ps):
862.5
Payment date :
[protected]
Payment id :
1-[protected]
Transaction id* :
[protected]tpc[protected]
Payment status :
Success

Post this, i received a credit bill (Refer attached bill and e-mail) and then a no-dues email on 03rd feb 2017. After this, i am now receiving e-mails and phone calls for recovery of amounts which are not due by me or have no logical explanation for why the amount is outstanding.

Can you please confirm this to me.

+1 photos

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Aug 19, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Faria,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.

Verified Support

Aug 31, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Faria,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.