Tikona — Wrongly billed

Tikona — Wrongly billed

V Vinodpinjani

Dear Sir / Madam, I am writing to you to raise an issue about: Broadband Internet The issue that I have experienced was: I have sent an email in June to closed my connection and then after 3 months I am getting call to pay the amount Rs1100 as you have not emailed us for close although my connection has been assigned to my roommates on her name. It occurred on: 3/09/2020 Please look into this matter as soon as possible and I need NOC from company that all my charges are cleared and my connection has been deactivated My account'#[protected] I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Sukanya Kusumkar Mobile Number: [protected] : Flat no.36 b wing vakratund apartment, Kashinath Patil Pune 411043 Was this information helpful? No (0) Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 04, 2020 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution. Regards, Tikona Care. Sep 04, 2020 Updated by Vinodpinjani Hello Sir, I have tried to register there biut I am not getting email confirmation to activate my account. Please look into this in urgent basis and provide me NOC letter because the fault is not from my side as I have sent email in advance to close deactivate my account. Sep 08, 2020 Updated by Vinodpinjani It's been 4 days today no action has been taken on my complaint and reply. Will the company do like this service after selling broadband? I am still getting calls related to non payment which is totally company fault not my
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