| Address: | RI Networks Pvt. Ltd. Plot No. 758, First Floor, Udyog Vihar, Phase V. Gurgaon - 122016, Haryana | | Website: | timbl.co.in |
My Timbl wifi connection has not been working since last 2 weeks and they comforted and confirmed me that the service will be fixed soon and as my service period was expiring soon, they asked me to recharge first before the service even got fixed.
But, after I did the recharge for next 6 months connection, the service was yet not fixed even till today (08th October, 2023). It has been more than 2 weeks now. I even raised a request to close my connection and provide me the refund 2 days back. But, I haven't received any calls or texts regarding that till now. All they are saying is that they working to restore the connection and completely ignoring my refund request.
I have been trying to contact them multiple times and even heard many of their employees left their jobs @Timbl. One employee even mentioned that they held his last 2 months payment and did not pay him till now.
I am looking forward for my refund now as I have not yet received any service for my payment till date.
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