Times Of India — Jetairways privilege points

Address:	CF11 6RF
Website:	Jet airways

Jetairways privilege points scheme is a conning reward facility making people sign up to be a member building up points and if not used in time points are then taken away. By being a member for a number of years and building up points to allow my parents to upgrade to business class this has just not been possible every time you call the department they say no seats available to upgrade and when boarding the flight and checking for space there is always plenty of seats available. I have complained on a numbers of occasion and all they never say is we are sorry for the inconvenience and we will look into the matter and they never return with and answer. Jetairways should not be allow to advert this facility if they can not willing to fulfil customer needs. This to me is false advertising and people need to know.