Times Of India — newspaper delivery not initiated under subscription

We have subscribed for toi subscription (Ts0002826) on 21st aug 2019. Since then we hav not received any newspaper delivery and there is no response to our email reminder sent to [protected]@timesgroup.com
Didn't expected such attitude from such a reputed organisation. Can you help me in either getting the newspaper supply or initiate the refund.
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I play future fight game and I pay rupees 498 and I didn't receive any reward I no have receipt from Google on my gmail. Date 13/09/2019 in 09:53pm..please help me

I have given a full year's money 1400 to the Times of India ... but I am not getting any sinner now plz solove the pboblem as soon as possible

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