Times Of India — newspapers copies not receiving

Address:22, Sembudoss Street, Chennai 600001, 600001

I would like to bring your notice for not receiving my times of india, chennai edition newspapers copies from subscription date to till today. I have already called so many times and complaint against it on crm helpline [protected] but nobody is responding promptly and properly on the helpline even the call back executive assistant cuts the call without listening.
My subscription id is [protected] copy start date 24.10.2019 for which i have paid an amount of rs. 599/- towards 12months subscription through jammu and kashmir bank cheque no. 072514 regarding this i have received a confirmation letter from your side on 27 november 2019 which has 3 subscription commencement coupon which also imprinted vendor details i. E. Paulraj a v10062.
My address clearly mentioned
Poonam engineering and equipments company
New 22, sembudoss street chennai-600001
My mobile number [protected].

Request your attention to this issue and necessary immediate actions to rectify the problem or else return my payment.

Thanking you sir,

Your sincerely,
Chandan mehta
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My subscriber ID CH[protected].
my correct email id is: [protected]@yahoo.co.in.
This was informed thro' phone to your office two days back .the correct mail id may please be corrected in your record,
Myself is annual subscriber for the times of india news paper.
my cell no:[protected]
I am very sorry to inform you that even after subscribing for The Times of India & Mumbai Mirror newspaper (hard copy), I haven't received those as on 23/07/2020.
My Order Id : #TS0013439 dtd.10/07/2020 with subscription period is 10/7/2020 to 9/1/2021.
I had already emailed my said grievance to [protected]@timesgroup.com on 13/07/2020 at 8.09PM and received a regreat email from your Ms.Diksha Chaugule (diksha.[protected]@timesgroup.com) on 16/07/2020 at 6.40 PM but no action in this regard.
May I request you to please do the needful and do EXTEND THE SUBSCRIPTION DURATION ACCORDINGLY.
Regards,

P.K.Sarkar from Navi Mumbai
Mob: [protected] / [protected]

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