Times Of India — no supply of newspaper by vendor

Address:

1089 poonamallee high road, A701, sankeshwar serenity, dina thanthi, vepery, chennai 600084, 600084

Payment reference no. 20190722111212800110168921279504760


Dear sir / madam

With reference to the above mentioned payment reference number for rs 599/-, which was paid on 22 july 2019 through paytm towards annual subscription for toi newspaper.
I am really sorry to say that till date, i have not received any customer copy and vendor coupon, despite of several followups over the phone to your office phone number[protected], out of which, one of the complaint reference no 00117303 was logged on 7 sept 2019, but in vain.

When i have asked them the reason behind delaying sending the coupon to us, then i was told by them that the coupon is under printing for the past two months. I was shocked to hear that the company who is printing lakhs of newspaper is himself facing trouble in printing related issue, that too for two months for a single job issue. This has become a joke of the year. Ha ha ha.

The vendor who is supplying newspaper to us have stoped supplying newspaper to us, stating that he will not supply unless they get vendor copy from us.

Kindly look into the matter and do the needful by sending the vendor coupon at the earliest.

Thanking you,

Regards

Kalpesh jain

[protected]