Times Of India — Not Receiving the Hyderabad Edition of TOI for the last 10 days

Address:

BCCI, Times HOuse, 8-2-351, Road No.3, Banjara Hills, Hyderabad-500034

Sir,
I am a 72 year old Senior Citizen and since 2002 we have been subscribing to Times of India Hyderabad City Edition. Similarly, we have subscribed in April 2020 for this year, however, for the past 10 days we are not receiving the Newspaper TOI Hyderabad Edition. We are located in Mayuri Nagar, Miyapur, Hyderabad-500049. I am not sure if the Vendor stopped supplying or the TOI group is not distributing to our area.
For the last 10 days, I have been calling all the Key Contacts (around 10-12 persons) whoever authorized to supply the newspaper (The Vendor, The Area Manager, Supervisor, Local boys) However, no appropriate response from them.
Someone reached out to me and again I placed a fresh order and subscribed on 6th October, 2020 Order No.627755. Today is 12th October, 2020, till now, there is no supply of newspaper at my home.
During this COVID situation, Government of India and Press Information Bureau requested all the Senior Citizens to stay at home. I don’t get newspapers, how do I spend my day sitting at home. Due to age related problems, I cannot go around your offices to enquire or raise a complaint.
Kindly look into the matter URGENTLY and please call me on [protected] for further details.
With Sincere Regards,
C A SUBRAMANIYAM
Mobile [protected]